Privacy notice

What we collect

For account registration, we collect your name, phone number, email address, username, password hash, email verification status, and assigned role. We do not store your password in readable form. Member tools may store the financial information, budget entries, debt details, coaching requests, and payment information you choose to submit.

For a VA hiring consultation, we collect the name, company, email address, optional phone number, meeting time, and description of the work or time drains you submit. When you agree to be contacted about virtual assistant services, the inquiry is recorded as a first-party business lead with its source and consent date.

For organizational Email Outreach, authorized F.R.E.E. personnel may store recipient names and email addresses, consent source and date, campaign messages and schedules, send status, delivery logs, and suppression choices. This feature is not available to members for personal prospecting.

Google account data

An authorized F.R.E.E. operations account may connect Google using the Gmail send-only permission. We receive the verified Google email address and encrypted authorization tokens needed to send approved organizational messages. We do not request permission to read the connected inbox, contacts, messages, or saved drafts.

Owners, admins, and coaches may separately connect Google Calendar. F.R.E.E. reads the calendar list and busy periods, and creates, updates, or removes appointment events on a selected calendar they own. When rescheduling, event times are read to exclude the appointment’s own event from conflict checks. Calendar identifiers and appointment event identifiers are stored for synchronization; OAuth tokens are encrypted and kept on the server. Disconnecting removes the stored calendar credentials and linked future appointment events from Google while preserving F.R.E.E. appointments.

Google user data is used only for the connected organizational email and calendar features. We do not sell Google user data, use it for advertising, or allow people to read it except when required for security, support, or applicable law. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

How we use information

We use information to verify access, provide requested tools and coaching, process and review payments, schedule consultations, communicate with people who asked to hear from F.R.E.E., secure the service, and meet legal obligations. We do not collect card numbers directly through this site.

Service providers

The site uses hosting, storage, payment, booking, email-delivery, and Google services as needed to provide these functions. Providers receive only the information needed to perform their role and are subject to their own terms and privacy practices.

Your choices

Members can review or change information in their tools. Authorized staff can disconnect the organizational Google account, which removes stored authorization tokens and stops scheduled sending. Email recipients can unsubscribe, and suppression records are retained so an opted-out address is not emailed again. To request access to or deletion of other information you submitted, email help@freeframework.org. We may retain records needed for payments, security, consent evidence, and legal obligations.